| 7:30
to 8:00 |
Conference Registration and Breakfast
|
| 8:05 to
8:15 |
Welcome and Opening Dialogue
Hoshie Ghaswalla- MD-Global Services
Eugene Kublanov-
CEO-neoIT
This brief session will amplify
the theme of the conference - 'Revisiting
Global Sourcing in a Challenging Economy' by
giving a bird's eye view about the impact of economic trends
on services globalization in 2008 and the outlook for the
rest of 2008. This session will also set the agenda for
the conference and highlight the key sessions and distinguished
speakers for the day.
|
| 8:15
to 9:00 |
KEYNOTE ADDRESS : How
to Cut the Gordian Knot: Advancing Globalization Amidst
Economic Challenges
XYZ
Atul Vashishtha-Chairman-neoIT
The ugly face
of the global financial crisis in 2008, though rooted in
America's financial system, had its impact on the economies
of both developed and emerging countries. Is gloablization
to be squarely blamed for that? Should we arrest the wave
of globalization and get more protectionistic ? Is global
sourcing a victim of global capitalism? Is the theory of
global business strategy under threat or has it reached
an inflection point where new rules would apply? What are
the new rules of globalization in 2009 that can balance
global economic challenges and the benefits of globalization?
How do we cut this Gordian knot? An ace economist and globalization
theorist of repute and recent acclaim ( Nobel?) would set
the stage with the right answers to these questions.
|
| 9:00 to
9:45 |
Plenary Discussion Session: Services Globalization:
Where do we go now
Phil Fersht, Research Director- Outsourcing and Global
Services, AMR Research
Eugene Kublanov- CEO-neoIT
Karl Keirstead,
Senior Equity Analyst- Software and IT Services, Kaufman
Brothers
How has services globalozation changed in the face of the
economic challenges? What are the new rules that dictate
success in global services? Is transformation outsourcing
still a priority or has it been swept under the rug in
the favor of cost-led priorities? What exactly is on the
agenda of global services buyers and service providers?
|
| 9:45 to
10:20 |
Global Sourcing : The Redefined Scope
Atul Vashishtha, Chairman,
neoIT
|
| 10:20 to 10:40 |
Coffee and Networking Break
|
| |
TRACK 1 : Optimizing Global
Sourcing |
10:40 to 11:20 |
Unlocking Value by Integrating IT and Operations
Linda Tuck Chapman- Founder
and Managing Director- ONTALA Performance Solutions
Scott Owen Mason, Executive Director, Novartis
Mike Dervan- Head of International Shared Services- Scotia
Bank
|
| 11:25 to 12:05 |
Virtual Captives: Does it help optimize
global sourcing strategy?
Ramesh Krish. Director-Global Sourcing, Amgen
|
| 12:10 to 1:00 |
The Second Coming of BPO-
Spotting New Opportunities for Business Value
Meeta Patel,Senior Director,
SAP
John Biesty, Vice President, SAP
|
| |
TRACK 2 : Managing Risk
and Uncertainty
Track Chair : Ed Nair, Editor, Global Services
|
10:40 to 11:20 |
Roadmap to understanding the new risks in globalization
Glenn Morton, Head-IT Compliance, Novartis
|
| 11:25 to 12:05 |
Best Practices in Price Benchmarking
|
| 12:10 to 1:00 |
Putting Power Into Contracts: Understanding
their Potential to Mitigate Risks
Bill Bierce, Partner, Bierce & Kenerson
Pooneh Mohazzabi, Executive Director- Global Outsourcing & Offshoring,
UBS
|
| 1:00 to 2:00 |
Conference Luncheon and Vendor
Exchange
|
| 2:00 to 2:45 |
Infrastructure Management: New Paradigms in Managing IT
Assets to Create Value
Amit K.Singh- Partner- Avasant
Rhonda M. Vetere, Managing Director- Global IT Operations,
Barclays Capital |
| 2:00 to 2:45 |
Options in Multishoring- Capitalizing
on Competencies
Across the Globe
Anupam Govil- CEO- Global Equations
Dan Griesenauer, Manager, Commodity Management, United
Technologies
|
| 2:45 to 3:00 |
Coffee Break
|
| 3:00 to
4:05 |
CIO Roundtable : Business Technology Imperatives for 2009
|
| 4:10 to 4:50 |
Capstone Session: Globalization
and Outsourcing
Creating a Strategic Enterprise Sourcing Strategy and
Governing Change - Outsourcing's Most Critical Challenges
in Today's Global Economy
Phil Fersht- Research Director- Outsourcing and Global
Services, AMR Research
More than ever, the pressure
is on CEOs to drive bolder - and more rapid - change into
their organizations. And while business leaders are becoming
increasingly knowledgeable about what they need to do to
further rationalize costs, develop common business standards,
and integrate their businesses on a more global basis,
their challenge is executing. Phil Fersht will discuss
the opportunities and challenges many of today's enterprises
face when developing sourcing strategies that will afford
them access to people and technology at lower costs and
enable them to operate on a global scale. He will draw
on the latest AMR Research on global sourcing market dynamics
across both business and IT processes and discuss the crucial
ingredient of developing a robust change management program
that enables enterprises to succeed in a global sourcing
environment.
|
| 5:00 to 7:00 |
GLOBAL SERVICES 100 AWARDS & COCKTAIL
RECEPTION
Hoshie Ghaswalla, Managing Director, Global
Services
Eugene Kublanov, CEO, neoIT
Global Services and neoIT will
present the findings of the third annual Global Services
100 research study. Winners of the study’s categories
will each be presented with awards for their outstanding
performance in the industry. |
